Business Reseller Offer

Version dated 31 August 2026. Effective when published. This document is HOMIFY's offer to enter into a business-to-business framework agreement for the purchase and resale of travel eSIM packages through the global Letisim Connect contract circuit.

1. Parties and definitions

• HOMIFY means HOMIFY FOR COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE TRADING CO. L.L.C, a limited liability company established in Dubai, United Arab Emirates, commercial licence No. 1062470 and commercial register No. 1728300. Its details appear in section 17.
• Partner means a company, incorporated business, sole trader or other person acting exclusively for business purposes that has been assigned the global_homify contract circuit in Letisim Connect. This Offer is not addressed to consumers.
• Connect or Service means the global partner portal at partner.letisim.com, its Cabinet, API and related ordering and delivery tools.
• Cabinet means the authenticated part of the Service accessed through a verified business email.
• Package means a digital prepaid eSIM mobile-data package with the territory, allowance or unlimited-data condition, validity and other characteristics shown before purchase.
• Balance means the internal ledger of the Partner's advance funding, reservations, charges, credits and refunds. It is not a bank account, deposit, loan, electronic-money account or interest-bearing product.
• Catalog Offer means the current account price and availability shown by the Service for a Package. Quote means the time-limited price snapshot shown before an Order.
• Order means the Partner's confirmed purchase of a specific Package at the price, currency and characteristics recorded by the Service.
• Partner Customer means the person to whom the Partner independently resells or supplies a Package.
• Live means the production environment in which accepted funding and Orders have real economic effect and may result in issuance of a Package.
• Test means the isolated simulation environment in which data has no economic effect and no usable Package is issued.
• Business Day means a working day in Dubai, excluding an official public holiday in the United Arab Emirates.

2. Acceptance and contract formation

This Offer contains the framework terms on which HOMIFY is prepared to supply Packages. The Partner accepts it by the first of the following actions performed in the global HOMIFY circuit: (a) sending Live funding that HOMIFY accepts and credits to the Balance; or (b) submitting a Live Order that requires payment from the Partner. The contract is formed when HOMIFY records the relevant funding or accepts the Order.

Registration, business-email verification, viewing the catalog or documentation, using Test, creating a Test key or running a simulated Order does not accept this Offer and creates no payment obligation.

Before acceptance, the Partner must review this version and the exact Package, price and currency shown in the Cabinet, Quote or API response. A person using the Partner's verified email, authenticated Cabinet session or API key represents that they are authorised to act for the Partner. Electronic records, Order snapshots, funding records, access logs and business correspondence may evidence the Parties' actions.

HOMIFY may decline an application or proposed funding before acceptance. A signed individual agreement applies instead of this Offer only where it expressly says so; otherwise this Offer remains the framework agreement.

3. Independent resale model

HOMIFY supplies Packages to the Partner for resale or business distribution. The Partner is the independent seller or supplier to each Partner Customer and controls its retail channel, retail price, customer contract, marketing, payment collection, receipt or invoice, taxes, refund policy and first-line customer support.

The Partner must clearly identify itself to Partner Customers and must not describe HOMIFY or Letisim as the customer's seller, payment recipient or contracting party unless HOMIFY separately confirms a different managed-sales arrangement in writing.

Neither Party may bind the other. This Offer creates no partnership in law, franchise, employment, fiduciary relationship, payment agency, exclusivity, minimum purchase, sales quota or credit commitment.

4. Service, catalog and Orders

Connect provides the Partner with the available catalog, account pricing, Balance ledger, Quotes, Orders, eSIM delivery assets, transaction history and enabled integration tools. The Cabinet and API are two interfaces to the same Partner account.

HOMIFY is not a mobile network operator. Networks, roaming availability and some Package capabilities are supplied by mobile operators and eSIM suppliers. Voice, SMS or a telephone number are excluded unless expressly shown before the Order.

• The catalog is dynamic. HOMIFY may add, replace, pause or remove a Package for availability, quality, security, supplier or legal reasons.
• An accepted Order preserves its Package, price, currency, account-price version and material characteristics. A later catalog or price change does not change that Order.
• Order and funding requests must use the idempotency or external reference required by the Service. Repeating a successful request does not authorise a duplicate purchase.
• Test data is simulated and cannot be installed, resold, represented as a Live Package or used as proof of production readiness.

5. Account, team and security

The Partner must provide accurate business, tax, contact and payout information, keep it current, protect its email, sessions, devices and API keys, grant personnel only the access they need, and promptly revoke access when it is no longer authorised.

A full API secret is shown only when created. The Partner must not place secrets or eSIM activation assets in browser code, public repositories, analytics, ordinary chat or other insecure channels. Suspected compromise must be reported without undue delay through the Cabinet or to partners@letisim.com.

6. Account price and Partner retail price

• The executable Catalog Offer or Quote shows the Partner's exact purchase price and settlement currency before an Order. Account pricing is determined by the active price book; this public Offer promises no fixed discount or margin.
• A Quote is valid only for its stated period and parameters. The Partner must verify the Package, amount, currency and expiry before confirming the Order.
• Changes to the account price or price book apply only to future Orders.
• The Partner independently sets its retail price and bears its own sales, payment, marketing, support and tax costs. Any recommended retail price is informational and not resale-price maintenance.

7. Funding, Balance and reconciliation

• Unless HOMIFY expressly grants credit in writing, Live Orders require sufficient prepaid Balance.
• Funding instructions, accepted payment rail, beneficiary, currency, fees and reference are shown in the Cabinet, invoice or funding request. The Balance is credited only after funds are received, identified and cleared.
• An Order may reserve its price. Successful issuance converts the reservation into a charge; a final failed issuance releases it.
• No interest accrues on the Balance. Wholesale funding and any separate affiliate or financial-services arrangement remain separate and are not silently netted.
• On written request, HOMIFY returns an undisputed unused Balance to a verified account in the Partner's legal name within ten Business Days after reconciliation, less documented external return charges and amounts already reserved, due or legally frozen.

8. Business documents and taxes

HOMIFY provides the commercial invoice, account statement, credit note, Order record or other document applicable to the transaction through the Cabinet or confirmed business email. The Partner must raise a reasoned discrepancy promptly; the Parties will compare the funding, Quote, Order and ledger records in good faith and correct a demonstrated error.

Prices and applicable transaction taxes are presented before the Order. Each Party is responsible for taxes, reporting, customer receipts, currency-control and accounting duties imposed on its own activities. The Partner will provide proportionate corporate, tax-residency, beneficial-ownership and bank evidence reasonably required by HOMIFY, a payment provider, a bank or applicable law.

9. Issuance, delivery, support and refunds

• A Package is fulfilled when its unique QR code, install link, activation code or other usable activation asset is securely made available through the approved delivery method.
• The Partner handles its customer relationship and first-line support. HOMIFY provides second-line support for ordering, issuance, Package status and supplier escalation.
• If a Package is not issued, the reservation is released. For a confirmed HOMIFY or supplier failure, HOMIFY may reissue, replace, credit or refund the affected Order according to its activation and usage status.
• A correctly issued Package is generally non-refundable after download, installation, activation or use, except where applicable law or a confirmed defect requires another remedy.
• The Partner's voluntary promise to a Partner Customer does not expand HOMIFY's refund duty without HOMIFY's prior written approval.

10. Partner Customers and data protection

The Partner is responsible for a lawful customer contract, accurate pre-sale disclosure, compatible-device checks, required marketing disclosures and a lawful basis for any Partner Customer data it sends to HOMIFY.

Where the Partner sends recipient data solely for HOMIFY to fulfil, deliver, support, refund or reissue a Package, the Partner is the controller and HOMIFY acts as processor to that limited extent. Documented Order/API requests and support instructions are the Partner's instructions.

• Permitted data is limited to recipient email, locale, Partner reference, Order and Package information, delivery events and necessary support diagnostics. Payment-card data, online-banking credentials, passwords, private keys and unrelated identity files must not be sent.
• HOMIFY will use appropriate access, confidentiality, transport-security, logging, backup and incident-response measures; use subprocessors under written protection; and remain responsible for its processor obligations.
• HOMIFY will notify the Partner without undue delay after confirming a personal-data incident that materially affects Partner Customer delivery data and will provide available containment and remediation information.
• Processing may occur in the UAE and in supplier or infrastructure locations relevant to the purchased destination. Each Party is responsible for any transfer mechanism required by law.
• After termination, HOMIFY will delete or return Partner Customer delivery data on lawful instruction unless retention is required for issued-product support, security, accounting, dispute preservation or law.

For business-contact, account, compliance, fraud-prevention and HOMIFY's own operational data, each Party acts as an independent controller.

11. Brand, marketing and intellectual property

Each Party retains its brands, software, content, data and know-how. During the contract, each grants the other a limited, non-exclusive and non-transferable licence to use approved names, logos and materials solely for the authorised resale channel, delivery and agreed partnership communications.

The Partner must not alter, register, challenge or misleadingly use HOMIFY or Letisim branding, and must not promise a network, speed, coverage, cancellation, price or feature that conflicts with the current Package record. Public announcements, testimonials and case studies require both Parties' approval.

12. Compliance and focused suspension

Each Party will comply with the telecommunications, consumer, privacy, sanctions, export-control, anti-money-laundering, anti-bribery, advertising, competition and tax laws applicable to its own performance.

The Partner must not use Connect for fraud, unlawful activity, deceptive marketing, unauthorised security testing, credential resale, public disclosure of activation assets or supply to a prohibited person or territory.

HOMIFY may apply a focused pause to the affected credential, Order type, channel or account where reasonably necessary for security, fraud, negative Balance, supplier availability or a binding bank, authority or legal requirement. Where lawful and practical, HOMIFY will identify the reason and the recovery action and avoid withholding unrelated undisputed Balance.

13. Responsibility and events beyond control

Each Party is responsible for direct, documented and reasonably foreseeable loss caused by its material breach. Neither Party is responsible for indirect, incidental, punitive or speculative loss, including unrealised forecasts, except where the law does not permit that exclusion.

HOMIFY does not promise uninterrupted connectivity, a particular speed, coverage at every location, a particular operator, IP location or device outcome. This does not remove HOMIFY's express duty to release a reservation or provide the remedy due for a confirmed failed Order.

Except for payment and refund obligations, fraud, wilful misconduct, misuse of customer funds, breach of confidentiality involving credentials, intellectual-property infringement, data-protection duties and liability that cannot lawfully be limited, each Party's aggregate liability under this Offer is limited to the amount paid by the Partner for the affected Orders during the twelve months before the claim.

Neither Party is liable for delay caused by an event beyond its reasonable control if it promptly informs the other, mitigates the impact and resumes performance. This does not excuse payment already due, security containment or reasonable business-continuity duties.

14. Term, changes and termination

• The framework contract continues from acceptance until terminated.
• HOMIFY may publish a revised Offer for future use and will give at least fourteen calendar days' notice through the Cabinet or confirmed email before a material revision applies. A revision does not change an existing Order.
• Continued Live funding or a new Live Order after the effective date accepts the revised Offer. If the Partner does not agree, it may stop new Orders and request return of its unused Balance.
• Either Party may terminate for convenience on thirty calendar days' written notice. A material breach may be terminated after a reasonable opportunity to cure, normally thirty days, unless the breach cannot be cured or continued performance would be unlawful or materially unsafe.
• Termination stops new Orders but does not cancel reconciliation, accrued payment, confidentiality, data, intellectual-property, dispute or liability duties, or support for already issued Packages during their purchased validity where legally and technically possible.

15. Notices, governing law and disputes

Legal notices may be sent through the Cabinet and by email to partners@letisim.com for HOMIFY and to the Partner's confirmed legal-notice email. Each Party must keep its address current.

The Parties will first ask senior commercial representatives to resolve a dispute in good faith within thirty days after written escalation. This does not prevent urgent interim relief.

This contract and any non-contractual obligation arising from it are governed by the substantive laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates, excluding conflict-of-laws rules.

Any dispute arising out of or in connection with this contract, including a question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration under the Arbitration Rules of the Dubai International Arbitration Centre. The tribunal shall consist of one arbitrator, the seat shall be the Dubai International Financial Centre (DIFC), and the language shall be English.

16. Order of precedence and general terms

An Order or Quote snapshot controls only its Package, price, currency, validity and other expressly recorded transaction fields. This Offer controls the framework relationship. A signed individual agreement controls only where it expressly overrides this Offer.

The Partner may not assign the contract without HOMIFY's consent, except to a successor that acquires substantially all of the relevant business, assumes the contract and can lawfully perform it. HOMIFY may assign it to a corporate affiliate or business successor on written notice without reducing the Partner's rights.

A waiver applies only to the specific instance. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remainder continues in force. The English version controls. The Parties agree to electronic dealing and counterparts to the extent permitted by applicable law.

17. HOMIFY details